Terms of Service
joinfieldops.com · Last updated: [Add Date]
Welcome to FieldOps (“we”, “our”, or “us”). These Terms of Service govern your use of joinfieldops.com and the FieldOps mobile and web application. By using our services, you agree to these Terms.
1. About FieldOps
FieldOps is a business productivity platform designed for local service businesses to manage jobs, customers, invoices, WhatsApp follow-ups, review requests, and AI-generated business messages.
2. Eligibility
You must be legally capable of entering into a binding agreement to use our services. By using FieldOps, you confirm that all information you provide is accurate and that you will use the platform lawfully.
3. Your Account
You are responsible for maintaining your account credentials and all activity under your account. Notify us immediately if you suspect unauthorized access.
4. Subscription & Billing
FieldOps may offer free and paid plans. Paid subscriptions are billed based on the pricing shown at purchase. Payments are generally non-refundable unless required by law.
5. Acceptable Use
You agree not to use FieldOps for spam, illegal activity, fraud, harassment, or violations of third-party platform policies (including WhatsApp guidelines).
6. WhatsApp Messaging
FieldOps helps generate pre-filled WhatsApp messages. We do not automatically send messages. You are responsible for obtaining customer consent and complying with all messaging laws.
7. AI-Generated Content
AI-generated suggestions are provided for convenience only. You must review and approve all messages before sending. FieldOps is not responsible for AI output accuracy.
8. Invoices & Records
You are responsible for verifying invoices, pricing, taxes, and customer details. FieldOps does not provide legal, financial, or tax advice.
9. Reviews
You agree to request customer reviews ethically and in compliance with applicable guidelines. Misuse of review requests is prohibited.
10. Third-Party Services
FieldOps may integrate with services like WhatsApp or payment providers. We are not responsible for third-party systems, outages, or policy changes.
11. User Content
You retain ownership of your business data. You grant us permission to process it only as needed to operate and improve FieldOps.
12. Data & Backups
You are responsible for maintaining backups of important business data. We do not guarantee permanent storage of your data.
13. Service Availability
We aim to provide reliable service but do not guarantee uninterrupted availability. Maintenance or technical issues may occur.
14. Limitation of Liability
FieldOps is not liable for indirect or consequential damages including lost profits, revenue, data, or business opportunities.
15. No Guarantee of Results
We do not guarantee business growth, revenue increases, or payment recovery results. Outcomes depend on how you use the platform.
16. Termination
We may suspend or terminate access if you violate these Terms or misuse the service.
17. Changes to Terms
We may update these Terms at any time. Continued use of FieldOps means you accept the updated Terms.
18. Contact
If you have questions, contact us:
Email: support@joinfieldops.com
Website: joinfieldops.com
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